Terms & Conditions

Makeovers by MUAH

The Service

The Makeovers by MUAH service, herein referred to as the service, is a platform that enables potential makeover clients, herein referred to as users, to arrange and schedule makeover and/or hairstyling services with independent third party providers of makeup and hairstyling services, by using the MUAH website or directly contacting MUAH via messaging applications, email or by phone. Unless otherwise agreed by MUAH in a separate written agreement with you, the services are made available solely for your personal, noncommercial use. You acknowledge that MUAH does not provide makeover or hairstyling services or function as a makeover service provider and that all such services are provided by independent third party contractors who are not employed by MUAH.

The Artists

All graduates of MUAH Studio Academy, herein referred to as artists, are individual freelancers, independent of MUAH Studio Academy and no agency, partnership, joint venture, or employment is created as a result of client referral from the use of the MUAH.my/MUAH.com.my website. MUAH Studio Academy is not a party to any oral or written agreement for service or any agreement or contract entered into between makeover clients and artists in connection with any service offered, directly or indirectly, through the website or directly contacting MUAH via any messaging applications, email or by phone.

Confirmation of Booking

Users of the service are contacted directly by the assigned artist. Users reserve the right to request sample images of the artist's work, request a trial makeover and request to have a new artist reassigned to him/her before confirming the booking. Booking confirmation of MUAH Artists is done making a depositing half of the makeover fees, inclusive of outstation fees if applicable, directly to the artist. This deposit is non-refundable should the user decide to cancel after this point.


MUAH makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the individual artists requested through the service, or that the service will be uninterrupted or error-free. MUAH does not guarantee the quality, suitability, safety or ability of third party providers. You agree that the entire risk arising out of your use of the service, and any service or good requested therein, remains solely with you, to the maximum extent permitted under applicable law.