All the products available on this website are also available at MUAH's retail outlet at Plaza 333, Penampang. In fact, you're being served by the same friendly people you'll find there.
MUAH uses Shopify as its ecommerce platform. Some of the "Add to Cart" buttons may take a few more seconds to load after the page has completed loading. To check out after adding all your items to the cart, simply click/tap on the red tab on the right of the page.
For now, MUAH accepts the following payment types:
We ship all items from Kota Kinabalu, Sabah, using PosLaju. Your order will be typically shipped within two working days, and it will take up to two working days by PosLaju to reach your area.
Delivery is charged at a flat rate of RM10, and is free when your order total exceeds RM50 in one transaction.
To track your shipment, enter your tracking number into the PosLaju Track and Trace page.
You can also collect your items in-store at MUAH's retail outlet at Plaza 333, Penampang (Sabah). Opening hours are from 10AM to 5PM daily.
Currently, COD is only available in the Penampang & Kota Kinabalu area. Delivery is charged at a flat rate of RM5, while orders above RM50 are delivered for free.
For defective and incorrect items, we have a 14-day exchange policy upon receipt of order, subject to the following terms and conditions:
In case of returns, please email us at email@example.com with your order number and information on the affected item. Returned items must meet the requirements above. In case a replacement item is not available, the customer is eligible for a full refund.
MUAH only carries cosmetic products by Kryolan and Mehron, which are the brands used in classes at MUAH. If you are aware of any allergies you have or have particularly sensitive skin, do check the ingredient list of the products from their respective official websites at www.kryolan.com and www.mehron.com to avoid the risk of an allergic reaction.
A return or refund policy is not applicable in this situation. We are happy to provide information and further explanation on all products before the purchase and payment process is completed.